We totally understand that you may want to return items that are not perfect for you. If you are not satisfied with a product purchased from our online store, please return the goods within 14 days for a full refund. The items must be returned in their original condition and packaging, accompanied with the delivery note that was enclosed with your parcel.
Please Note!!! We ask you not to send parcels back to our studio 01.10.2018-10.10.2018. We are taking our well deserved holidays and there is no-one receiving the parcels and the risk is that they will be sent back to the sender. Please send us mail that you want to return items and post on 10th of October instead. We'll process your returns and exchanges when we are back. Many thanks!!!
Returns should be made to
Unfortunately, shipping costs and/or import duties are non refundable and we are not held responsible for returns that do not reach us. In the event of the goods being faulty however, we would advise customers to contact us on at email@example.com as soon as possible. We will arrange for a collection of these products.
Any returned item that is received by us more than 14 days after the date of purchase will be not be accepted, unless in accordance with Consumer Contract regulations.
We may cancel an order at any time before delivery.